▶︎ 바우처 - 미국언니 문의

바우처 구매 후 환불요청 시 아래 규정에 따라 환불 됩니다.

- 발급일 이후 24시간내: 바우처 총액 전액 환불

- 발급일 이후 24시간-3일 이내: 바우처 총액의 10% 차감후 환불

- 발급일 이후 3-7일 이내: 바우처 총액의 15% 차감후 환불

- 발급일로부터 7일 이후 : 바우처 총액의 100% 차감 (환불 없음)

환불 규정 잘 확인하신 후 신중히 구매 진행해주세요.
투어중 고객의 변심/개인사정/귀책사유로 취소시 환불이 불가능합니다.
취소 및 환불 요청 접수 기준은 당사의 운영시간 내 접수된 시간입니다.

(월-금: 9 am - 5 pm CST)

▶︎ 바우처 이외의 투어상품 금액 - 업체 문의

Extreme Adventure Cancun 취소 및 환불 규정

100% refund if cancelation is made 72 hours prior to activity date.
50% refund if cancelation is made 48 hours prior to activity date.
0% refund if cancelation is made 24hours or less prior to activity date.

No Show: Please be at least 10 min. before confirmed pickup time, transportation will have a 10 mins. Max of waiting tolerance. In case of no show amount charged is in no case refundable.

Climate guarantee: Sometimes activties have to be canceled due to extreme weather conditions, your activity will be rescheduled for a different day , if thats not possible due to your vacation plan, you will receive a 100% refund. Extreme Adventure is the only one that can cancel because of weather conditions! Clients canceling because of climate generates a 100% cancelation fee. The value of the transaction may be subject to taxes, duties, foreign transaction, currency exchange or other fees. Your bank or credit or debit card company may convert the payment into the local currency and charge fees, resulting in differences between the amount displayed on www.extreme-adventure.us and Extreme-adventure-affiliated websites, and the final amount charged to your bank account or credit or debit card statement. Please contact your bank or card company if you have any questions concerning any applicable conversion or fees. Please note for bookings made in Brazil, the tax IOF (Tax Upon Financial Operations, 6.38%) is not included in the final booking value and will be charged to the credit or debit card used to make the purchase.

*업체 및 상품마다 취소 및 환불 규정이 다를 수 있으니 이 점 꼭 참고 해주시기 바랍니다.

칸쿤에서 즐기는 익스트림 어드벤처!

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